Person-Centred Care,
Digitally Managed.

People Service gives social care providers a secure, complete digital record for every person they support — care needs, contacts, key workers, and more — all in one place.

  • Complete profiles for every person you support
  • Track care needs by category and severity
  • Assign and manage key worker relationships
  • Record emergency contacts and next of kin
  • Connects with your Staff Service for live staff data
  • GDPR-compliant, multi-tenant, organisation-isolated
Care worker supporting a person

Every person. Every need. One secure system.

People Service puts the individual at the centre — giving your team everything they need to provide consistent, informed, and compassionate support.

Designed for the way care organisations work

Complete Person Profiles

Every person you support has a full digital profile — personal details, status, organisational unit, and all their associated records in one place.

Quickly see active, inactive, or archived people across your whole organisation.

Care Needs Tracking

Record care needs by category — mobility, communication, personal care, mental health and more. Assign severity levels so your team always knows what level of support is needed.

Group needs by category for a clear, structured view of each person's requirements.

Key Worker Relationships

Assign staff as key workers directly from your Staff Service. Track who is responsible for each person's care, with start dates, role labels, and a full history.

Staff details stay in sync — name changes in the Staff Service update automatically.

Everything in one place

Built specifically for social care — not adapted from generic software.

Rich Person Profiles

Store all key personal information — name, date of birth, NHS number, status, photo, organisational unit — in a single secure profile.

Categorised Care Needs

Record care needs across multiple categories with severity ratings. A structured view of what each person needs and how urgently.

Key Worker Management

Assign key workers from your Staff Service, record their role, and track the relationship over time with start and end dates.

Emergency Contacts

Store next of kin, emergency contacts, GPs, and other important contacts — each with relationship type, phone, and email.

Staff Service Integration

Connect to your Staff Service so key workers can be selected from live staff data — no manual entry, no duplicated records.

Multi-Organisation

Support multiple organisations from one instance. Each organisation's people, care needs, and contacts are completely isolated.

A complete picture of every person you support

Good care depends on good information. People Service gives your team a single, authoritative record for each person — so whoever picks up a shift always has the context they need.

Profiles capture everything from basic personal details to organisational unit placement, active status, and associated care needs — all in one place, always up to date.

Care professional reviewing a person's care plan

Care needs that are clear, structured, and accessible

Every person's care needs are different. People Service lets you record needs across any number of categories — and assign a severity level to each — so support can be prioritised and planned appropriately.

Grouped by category, care needs give any member of staff a clear picture of what a person requires and how critical each need is — before they walk through the door.

Care planning in a care setting

Key worker relationships, tracked over time

Knowing who is responsible for each person's care — and who was responsible in the past — matters. People Service records key worker assignments with start dates, role labels, and a full history of past relationships.

When a key worker changes, the history stays. When staff names change in the Staff Service, they update automatically. The record is always accurate.

Key worker with a person they support

Ready to put people first?

Sign in to get started, or get in touch to find out how People Service can work for your organisation.

Sign In    or contact us